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Person-centred care in osteopathic practice in Australia: Results from a national health service use survey


Advances in Integrative Medicine, 2026/09, 13(3):100684. doi: 10.1016/j.aimed.2026.100684, type of study: ,css,,,,,

Full text    (https://www.sciencedirect.com/science/article/abs/pii/S2212958826000777)

Keywords:

Australia [175]
cross sectional study [894]
patients [167]
perception [146]
person-centred care [6]
osteopathic practice [30]


Abstract:

Objective: This study explored patient perceptions of person-centred care (PCC) in Australian osteopathic practice. Results: Data from a national health service survey were analysed. Of 2354 respondents, 143 (6.1%) consulted an osteopath in the preceding year. Of these, 87 (60.8%) completed the Patient-Centred Care Scale (PCCS). Across all PCC items, agreement ranged from 51% to 61%. Items with the most disagreement (strongly disagree/disagree) were related to feeling understood as an individual and the osteopath's interest in addressing health problems. Items with the highest levels of agreement (strongly agree/agree) were related to the osteopath using patient feedback to guide treatment and clarity regarding expectations during consultations. Conclusion: While many respondents reported positive experiences, a substantial neutral response and a notable proportion of negative experiences regarding certain PCC aspects highlight the need for further research. Future qualitative research should investigate reasons for neutral responses and explore challenges to PCC implementation in osteopathic practice.






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