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Patients' appraisals of public and private healthcare: a qualitative study of physiotherapy and osteopathy

Journal: Journal of Health Psychology Date: 2013/10, 18(10):Pages: 1307-1318. doi: Subito , type of study: qualitative study

Full text    (https://journals.sagepub.com/doi/full/10.1177/1359105312465101)

Keywords:

appraisals [1]
attitude to health [4]
complementary and alternative medicine [9]
health-care systems [1]
osteopathic manipulative treatment [2973]
patient satisfaction [35]
perceptions [3]
physical therapy specialty [3]
private sector [3]
public sector [2]
qualitative research [8]
UK [80]

Abstract:

Patients have previously reported differences in their experiences of treatments received in the public and private sectors; it remains unclear whether such perceived differences are particular to or shared across different interventions. This study explored whether patients' appraisals of public and private treatments are similar when appraising a complementary therapy (osteopathy) compared to a mainstream therapy (physiotherapy). Thirty-five qualitative interviews were analysed thematically. Patients' appraisals varied by health-care sector and therapy type: physiotherapy was appraised more negatively in the National Health Service than the private sector but osteopathy was appraised similarly within both health-care sectors. Potential reasons for this are discussed.


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